The clock starts
the moment it leaks. We start sooner.
Burst pipes, AC condensate backups, roof leaks, appliance failures, storm surge — all the same answer. We extract, dry, document, and rebuild. IICRC-certified, on-site in 60 minutes, full claim handled.
- 60 minon-site, peak season
- 24–48 hrsuntil mold starts
- 3–5 daystypical dry-out
Six steps from the leak to the keys.
- 01STEPEmergency extraction
Truck-mounted extractors remove standing water in minutes — hundreds of gallons per pass, far beyond any household wet-vac. Fast extraction is what keeps structural damage down and your final bill low.
- 02STEPThermal imaging
FLIR thermal cameras and calibrated moisture meters locate hidden moisture behind walls, under floors, inside ceiling cavities. We map every affected area before drying so we can confirm everything gets fully dry.
- 03STEPStructural drying
Commercial air movers and low-grain refrigerant dehumidifiers run for 3–5 days. Industrial units remove 10–30× more moisture per hour than household equipment. Daily moisture readings; equipment stays until readings hit dry standard.
- 04STEPAntimicrobial treatment
EPA-registered antimicrobial applied to all affected surfaces during drying to prevent mold colonization. In Florida's climate this step is non-negotiable — skipping it is how mold takes hold before the walls close up.
- 05STEPInsurance documentation
Every step photo'd, every reading logged, every piece of equipment mapped. Xactimate-formatted estimates land in your adjuster's inbox in the format they already use — fewer disputes, faster approvals.
- 06STEPFull reconstruction
Once dry, we rebuild. Drywall, flooring, cabinetry, paint. One company, one project manager, from first call to final walkthrough — no second contractor to manage.
Not all water damage is treated the same.
- CAT 1Clean water
Sanitary sources — burst supply line, water heater tank, sink overflow from a clean source. Safest category; porous materials may be salvageable with fast response. Almost always covered.
Most restorable — lowest cost if caught early - CAT 2Gray water
Contaminated water that can cause illness if ingested — washing machine overflow, dishwasher discharge, toilet tank overflow, AC condensate. Porous materials typically removed. Full antimicrobial treatment required.
Moderate cost — more materials must be replaced - CAT 3Black water
Grossly contaminated — sewage backup, floodwater from outside, anything standing more than 72 hours. Full biohazard protocols. All porous materials (drywall, insulation, carpet, framing) must be removed and replaced.
Highest cost — most materials non-salvageable
Where Florida water damage comes from.
We've seen all of these dozens of times. Your situation is not unique — and that's a good thing.
- Burst or leaking pipesMost common in Florida homes
- AC condensate line backup#1 hidden cause in Florida
- Roof leaks / storm damageAfter heavy rain and hurricanes
- Water heater failureSudden failure floods garages and utility rooms
- Dishwasher / washing machineSupply line failures, drain overflow
- Sewer backupCategory 3 — special handling required
- Flooding / stormwaterRequires NFIP or private flood insurance
- Toilet overflowFast response prevents spread to subfloor
What this typically costs in Central Florida.
Ranges vary with damage scope, water category, and how fast you call. Most insured events: you pay only your deductible.
| SCOPE | RANGE | INSURED? |
|---|---|---|
| Minor — 1 room, clean water | $1,500 – $4,000 | Usually |
| Moderate — 2 to 3 rooms | $4,000 – $12,000 | Usually |
| Major — multiple floors | $12,000 – $30,000+ | Usually |
| Emergency extraction only | $500 – $2,500 | Yes |
| Structural drying per day | $150 – $300 | Yes |
| Drywall replacement per room | $500 – $1,500 | Yes |
| Mold remediation if needed | $1,500 – $8,000+ | Sometimes |
We bill the carrier, not you.
- Xactimate-formatted estimates — the same software your adjuster uses.
- Direct communication with State Farm, Allstate, Citizens, USAA, and every major Florida carrier.
- Every step documented: photos, daily moisture readings, drying logs, equipment maps.
- Supplement estimates when adjusters miss line items.
- Most insured homeowners pay only their deductible.
- State Farm
- Allstate
- Citizens
- USAA
- Farmers
- Progressive
- Liberty Mutual
- Nationwide
- Travelers
- Tower Hill
+ EVERY OTHER MAJOR FL CARRIER
“Water heater burst at 2am and I was panicking. They answered on the first ring and had a crew at my door in under an hour. Handled every bit of the insurance claim. I paid only my deductible.”
Eight common questions.
How quickly do you respond to water damage in Orlando?+
We aim to be on-site within 60 minutes of your call, 24/7 including weekends and holidays. Water damage spreads rapidly — every minute matters. The number you call is the dispatcher, not a call center.
How long does water damage restoration take?+
The drying and mitigation phase typically takes 3–5 days. Reconstruction varies — a drywall repair may take a day, while a full rebuild after major flooding can take 4–8 weeks. We give you a clear timeline in the initial written estimate.
Does insurance cover water damage restoration in Florida?+
Most sudden water damage events (burst pipes, roof leaks, appliance failures) are covered by standard homeowner's insurance. Gradual leaks or flooding from outside typically require separate coverage. We handle your claim from start to finish — writing the Xactimate estimate, communicating with your adjuster, and fighting for every covered dollar.
What causes water damage in Florida homes?+
The most common causes in Central Florida are AC condensate line backups (very common due to our climate), burst or leaking pipes, roof leaks during storms, appliance failures (water heaters, dishwashers, washing machines), toilet overflow, and sewer backups. We handle all of these.
Can water damage cause mold?+
Yes. Mold can begin growing within 24–48 hours of water exposure in Florida's humid climate. That's why fast response is critical. Our technicians use moisture mapping and thermal imaging to locate all hidden moisture and ensure walls are fully dried before we close them up.
What is Category 1, 2, or 3 water damage?+
Water is classified by contamination level. Category 1 is clean water (burst pipe, supply line) — safest and most restorable. Category 2 is gray water (washing machine overflow, toilet tank) — requires more treatment. Category 3 is black water (sewage backup, floodwater) — requires full biohazard protocols, and all porous materials must be removed and replaced. We handle all three categories.
Do I need to leave my home during water damage restoration?+
It depends on the extent of the damage and the water category. Category 1 small-area damage: you can usually stay. Category 3 (sewage) or large-scale damage affecting multiple rooms: temporary relocation is recommended for health and safety. If you need to leave, your insurance policy's Additional Living Expenses (ALE) coverage typically covers hotel and meal costs while your home is being restored.
Why shouldn't I just use fans and a shop vac?+
Household fans and shop vacs only address surface moisture. Water damage in Florida penetrates into wall cavities, subfloor, insulation, and structural framing — places household equipment can't reach. The moisture you can't see is what causes mold. Professional truck-mounted extractors, thermal cameras, and commercial dehumidifiers are required to actually dry the structure and prevent mold growth within 24–48 hours.
Where we go — 60-minute response radius.
- Orlando
- Kissimmee
- Winter Park
- Sanford
- Apopka
- Lake Mary
- Ocoee
- Altamonte Springs
- Winter Garden
- Windermere
- Celebration
- Oviedo
- Dr. Phillips
- Deltona
- Clermont
Often paired with water work.
Water spreading right now? Call.
Every minute the water sits is another foot of damage. We answer 24 / 7 / 365 — there is no off-season.