From Emergency Call to Fully Restored Home: Our Complete Process

You call — the owner answers

When you dial 321-420-7274, Ryan Solberg — the owner of CFDR — answers the phone directly. No call center, no dispatch middleman. You speak to the person who will be responsible for your project from start to finish.

Immediate team dispatch

Within minutes of your call, our crew is mobilized and headed to your location. We maintain equipment and vehicles ready to roll 24 hours a day, 7 days a week, including weekends and holidays.

On-site assessment within 60 minutes

We arrive at your property, assess the extent of damage, identify the moisture source, and determine the safest path forward. We use professional moisture meters, thermal imaging cameras, and decades of field experience to see damage that isn't visible to the naked eye.

Secure and document

We photograph and document everything before touching it — this creates the evidence trail your insurance claim will depend on. If emergency board-up, tarping, or water shutoff is needed, we handle it immediately to stop further damage from occurring.

Water extraction

We deploy truck-mounted and portable extraction equipment to remove standing water quickly and thoroughly. Speed here is everything — every hour water sits, it migrates further into walls, subfloors, and building materials.

Emergency boarding and containment

Broken windows, damaged roof sections, and exposed openings are secured. If the loss involves mold or sewage, negative air pressure containment barriers are erected to prevent cross-contamination to unaffected areas of your home.

Professional drying equipment installed

We place industrial dehumidifiers, high-velocity air movers, and desiccant units in a calculated configuration based on the structure's layout and moisture readings. This is engineering, not guesswork — equipment placement directly affects drying time and outcomes.

Daily monitoring and documentation

Our technicians return daily to take moisture readings at every monitoring point. We log every reading, adjust equipment as needed, and maintain records that prove to your insurance adjuster that drying was performed to IICRC S500 standard.

Controlled material removal

When drying data indicates that materials cannot be effectively dried in place (typically wet drywall, saturated insulation, or buckled flooring), we remove them precisely — only what's necessary, documented with photos before and after.

Xactimate estimate prepared

We prepare your scope of work and repair estimate using Xactimate — the same software your insurance carrier uses. This line-item estimate covers every aspect of mitigation and reconstruction using current regional pricing data, leaving no room for the insurer to claim our numbers are inflated.

Adjuster meeting on-site

We coordinate directly with your assigned adjuster and meet them at your property. We walk the loss together, answer technical questions, and ensure the full scope of damage is captured. You don't need to advocate for yourself — we do it professionally on your behalf.

Scope of work agreed

We negotiate with the adjuster until an agreed scope is in place that covers everything your home legitimately needs. If there are supplements (items missed in the initial estimate), we identify and submit them. We do not accept underpaid claims on behalf of our clients without a fight.

We handle the paperwork

Assignment of benefits, direction to pay letters, supplement submissions, depreciation releases — we handle the administrative burden so you can focus on your family. You'll always know where your claim stands because you're never handed off to someone who doesn't know your file.

Demo of damaged materials

With approvals in place, we carefully remove all damaged structural components — drywall, framing, flooring, cabinetry, insulation — that cannot be restored. Every item is inventoried and removed in accordance with your insurance scope.

Rebuild to current code

Florida building codes change over time, and restoration is an opportunity to bring your home up to current standards where required. CFDR handles all permitting, inspections, and code compliance. Our work is done by licensed professionals — no unlicensed subcontractors.

Flooring, drywall, paint, and finish work

We restore every surface to pre-loss condition or better. This means matching existing textures, paint colors, trim profiles, and flooring species or patterns where possible. You shouldn't be able to tell where the damage was when we're finished.

Contents reinstalled

Furniture, fixtures, and personal belongings that were removed during mitigation are returned to their proper places as reconstruction completes. If contents required off-site cleaning and storage, we coordinate their return to coincide with project completion.

Walk through together

Before we consider the job done, Ryan walks through the entire restored area with you personally. We examine every surface, test every function, and confirm that the work meets the standard we promised. No junior employee handles your final inspection.

Any concerns addressed immediately

If you notice anything that doesn't look right — a paint color that's slightly off, a door that doesn't hang quite right, anything — we address it on the spot or schedule a return visit within 24 hours. Your satisfaction is not a courtesy; it's a condition of project completion.

Sign-off only when you're 100% satisfied

We do not consider a project complete until you confirm you are fully satisfied in writing. There is no pressure to sign off early, no invoice sent before you're ready, and no project considered closed while concerns remain open.

Clearance certificates delivered

For mold remediation projects, we deliver the independent hygienist's clearance report confirming remediation was successful. This document protects your home's value and is often required by insurers before final payment is released.